Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

Qlik Sense Desktop Installation Error (1603)

1) I had a previous version of Qlik that I uninstall.

2) After 50% of the new Qlik Sense Desktop, I get the following error 1603 in the log:

MSI (s) (38:58) [13:59:43:619]: Note: 1: 1708

MSI (s) (38:58) [13:59:43:619]: Note: 1: 2205 2:  3: Error

MSI (s) (38:58) [13:59:43:619]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708

MSI (s) (38:58) [13:59:43:619]: Note: 1: 2205 2:  3: Error

MSI (s) (38:58) [13:59:43:619]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (s) (38:58) [13:59:43:619]: Product: Qlik Sense Desktop -- Installation failed.

MSI (s) (38:58) [13:59:43:620]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 11.14.3. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

MSI (s) (38:58) [13:59:43:737]: Deferring clean up of packages/files, if any exist

MSI (s) (38:58) [13:59:43:739]: MainEngineThread is returning 1603


So I analyse and make thousand tests based on

Qliksense Installation Error (1603)

I am using win7 64BIT and i try to install the desktop version, but get error...

Re: QlikSense Installation issue Nov 2017

https://support.microsoft.com/en-gb/help/834484/you-receive-an-error-1603-a-fatal-error-occurred-dur...

Check for uninstall Qlik and find list of Qlik things in many directories. Delete all.

Clean ProgramData\Qlik, ProgramData\Package

Check MSV redistributable

Run Qlik install with Administrator power and without antivirus running.

I used the QSD from September and November. Same problem.

What should I do ?

6 Replies
Ivan_Bozov
Luminary
Luminary

Hi, try Custom Installation, do not change the Installation Location (click Next) but change the Storage Location to another directory such as C:\Qlik and confirm.

vizmind.eu
Anonymous
Not applicable
Author

I had already test this workaround. Anyway I test it again with Admin rights. Same problem.

bug install.JPG

Property(S): SourcedirProduct = {0A1AD01B-C382-4EAE-977E-B77C6CB6872D}

Property(S): ProductToBeRegistered = 1

MSI (s) (A4:4C) [10:39:03:331]: Note: 1: 1708

MSI (s) (A4:4C) [10:39:03:331]: Note: 1: 2205 2:  3: Error

MSI (s) (A4:4C) [10:39:03:331]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708

MSI (s) (A4:4C) [10:39:03:331]: Note: 1: 2205 2:  3: Error

MSI (s) (A4:4C) [10:39:03:331]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (s) (A4:4C) [10:39:03:331]: Product: Qlik Sense Desktop -- Installation failed.

MSI (s) (A4:4C) [10:39:03:333]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 11.14.3. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

HELP please

turtle_qlikview
Contributor II
Contributor II

This issue got resolved in may case by combination of -a) changing custom location for storage and b) Installing as administrator .

justinzhang
Contributor
Contributor

combination of -a) changing custom location for storage and b) Installing as administrator still not work for my machine(win 10 64bit)
fspinelli
Partner - Contributor II
Partner - Contributor II

I changed from september2018 to february2019, and had the same error.

I solved with the installation of  the last version of C++ redistributale.

Gianni_Spedo
Contributor
Contributor

I have the same problem. I try to install VC++ redistributable for x86 and x64 2015 version but the setup fail with

this log :

Property(S): ProductToBeRegistered = 1
MSI (s) (18:9C) [16:18:48:018]: Note: 1: 1708
MSI (s) (18:9C) [16:18:48:018]: Note: 1: 2205 2: 3: Error
MSI (s) (18:9C) [16:18:48:018]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (18:9C) [16:18:48:018]: Note: 1: 2205 2: 3: Error
MSI (s) (18:9C) [16:18:48:018]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (18:9C) [16:18:48:018]: Product: Qlik Sense Logging Service -- Installation failed.

MSI (s) (18:9C) [16:18:48:018]: Windows Installer installed the product. Product Name: Qlik Sense Logging Service. Product Version: 13.21.1. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

The server is Windows 2012 R2 Datacenter in Aruba Hosting.

Have anyone a solution ?

Thank you.