Qlik Sense Desktop No Access Pass Error

[fatinfazrizanor]

My user have authenticated the Qliksense Desktop using the Desktop Authentication link.

When she open the link it was asking for regular credentials and after she login, she receive an error.

We have check that the user can access Qlik Sense server hub (2019 June version).

The Qlik Sense Desktop that they use (2019 June version)

Error - "you cannot access the selected hub because you have no access pass" refer below screenshot.

Any suggestions on this

[Sonja_Bauernfeind · Accepted solution]

Hello!

Have you verified if the user has a license assigned or if this is a test license?

Kind Regards, 

Sonja