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Partner
Partner

Qlik Sense Desktop Not Opening to Hub

I'm trying to log in to Qlik Sense Desktop  and I'm not being brought to my standard app hub. Instead I am seeing a blog post being brought into the standard Qlik Sense window (as shown in the attachment) and I can't find a way to get to the hub to view the apps that I've previously loaded in Qlik Sense.  I tried updating to the Nov 2019 release and uninstalling and reinstalling the Nov 2019 release to no avail.

While I understand that there are organizational changes surrounding the sunset of Qlik Sense desktop I didn't think it was going to be unusable until June.

 

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62 Replies
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Contributor II
Contributor II

That didn't work.

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Digital Support
Digital Support

Unfortunately this workaround does not work.
I just tested it myself.
We are still investigating it.
I will keep this thread updated.

To help users find verified answers, please don't forget to mark a correct resolution or answer to your problem or question as correct.
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Contributor III
Contributor III

It doesn't, work😭

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Contributor
Contributor

Suddenly the same problem happens to me
Why is that?
Please Response,,, I must work Urgent.
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Contributor
Contributor

If all your stuff (data, apps) are on your local computer you can:

1.   Closing the Qlik Sense Desktop app.

2.  Unplugging your network cable/ Turn off wifi /Disconnecting from the internet

3.  Re-launching the Qlik Sense Desktop app.  You should be able to at least see/launch your apps.

Crappy workaround, I know.  I'm just going through the training and this is keeping me going.

 

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Contributor III
Contributor III

 

If you have Qlik Sense server you can access to Qlik Sense desktop by  client authentication link

QMC.png

 

Copy in your browser

Anotación 2020-01-11 143715.png

Open QlikSenseBrowser

Anotación 2020-01-11 143956.png

Select the first option

Anotación 2020-01-11 144313.png

 

The user must have a temporal license

Anotación 2020-01-11 144352.png

 

Espero les servia de algo. Si no cuentan con un servidor pues a esperar.

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Contributor II
Contributor II

I have the problem also.

Its an urgent issue as I need to use Qliksense Desktop for a board meeting presentation on Monday morning (GMT).

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Partner
Partner

I have the same problem. I tried tried turning off internet as well. As soon as I turn it back on the connection fails again. Has anyone found a solution please? 

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Digital Support
Digital Support

@johngouws the workaround mentioned is for you to work offline, as soon as you go back online it will present you the error.

To help users find verified answers, please don't forget to mark a correct resolution or answer to your problem or question as correct.
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Contributor II
Contributor II

I have the same problem. Need a solution asap. Thank you!