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stagu_ist
New Contributor

Qlik Sense Desktop just shows smaller window with Qlik Sense Cloud in it

When I start Qlik Sense Desktop and have logged in, the screen looks like the attached screenshot. How to access the Desktop? It worked just a week ago.

Things I have tried:
Restarting the computer
Uninstalling Qlik Sense Desktop
Installed latest version of QSD (November release)
Started QSD with administrator rights

 

Labels (1)
5 Replies
filippo_rinieri
New Contributor

Re: Qlik Sense Desktop just shows smaller window with Qlik Sense Cloud in it

I have the same problem.

Employee
Employee

Re: Qlik Sense Desktop just shows smaller window with Qlik Sense Cloud in it

Hi,
Try this. Disconnect from your network and then try to open the Desktop.
Bill
dpmbrouwers
New Contributor II

Re: Qlik Sense Desktop just shows smaller window with Qlik Sense Cloud in it

Same here,

My Apps are gone. Everything worked fine until a week ago ( before the upgrade (?)).

Disconnecting from the network does not solve the issue and I have gone through the same steps as topic-starter.

I'm using the latest version of Qlik Desktop. Please help.

(Image is Dutch version of Qlik, but the issue is universal)

Employee
Employee

Re: Qlik Sense Desktop just shows smaller window with Qlik Sense Cloud in it

Workaround start Sense Desktop without a Internet connection on your PC.

There is a issue at the moment, you can find more details here: https://qliksupport.force.com/articles/000059227
rik_qlik
New Contributor III

Re: Qlik Sense Desktop just shows smaller window with Qlik Sense Cloud in it

Same problem. It's has begun from the beginning of this week. I'm using QSD september update.
But in a day for example, some time QSD run as well, after i close it, and later i try to open it stay freez to Qlik Sense Cloud page without open the QSD hub. Like in the picture you have posted..
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