Re: Qlik Sense Desktop on White - Qlik Community

ezec1807 · ‎2017-03-08

Good! How are you?
When I start Qlik Sense Desktop the screen goes blank, it shows me a second the bubbles that is opening the control center, but then it goes blank and nothing else appears. Yesterday a message appeared that said that it had not been able to connect to the server and disappeared.
I tell them that I reinstalled the tool and the same thing is still happening.
I only have installed the free version "desktop", therefore I have no server running.
Attached image.

Can anyone help me?

Thank you very much!

Regards,
Ezequiel

ogster1974 · ‎2017-03-08

What version have you installed and what sort of Pc have you installed it on? did you get any issues/warnings when you installed it?

ezec1807 · ‎2017-03-08

Hello!

I have Windows 7 Professional (64 bit).

Qlik Sense 3.1
I received no warning during the installation.
In the log "\ Program Files \ Test \ Documents \ Qlik \ Sense \ Log \ Engine" I encountered some errors.
I attach the log for help.

Name: PRUEBA_System_Engine_2017-03-08.log

Thank you very much!

Regards,
Ezequiel

ogster1974 · ‎2017-03-08

Shouldn't the folder locations be on the c:\ not d:\?

ezec1807 · ‎2017-03-09

Hello! I put the Qlik Sense executable on disk "C" and after running it still appears blank the screen. Thanks in advance! Regards, Ezequiel

andrespa · ‎2017-03-10

Hi, which SR of the 3.1 version are you using? Try to Install the 3.1.5 because I think it's a bug from the 3.1.2. Have a look to the following link:

Qlik Sense 3.1.5 now available

Hope it helps,

Andrés

ArnadoSandoval · ‎2017-03-10

Ezequiel,

I will try a couple of things:

Have you try to disable the proxy at your IE Options' Connections tabs?

Do you have a Settings.ini file at Documents\Qlik\Sense folder?

Arnaldo Sandoval
A journey of a thousand miles begins with a single step.

lakshmikandh · ‎2017-03-10

try this url in the browser when you get the blank qlik app and check if this is working parallely

https://localhost:4848/hub

ezec1807 · ‎2017-03-10

Hello! Thank you all. I tried to get the tilde on the proxy and it did not work. I downloaded the new version of Qlik Sense 3.1 SR4 and now I can work without problems (thanks Andres Prado). Regards, Ezequiel