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paolo_mapelli
Creator II
Creator II

Qlik Sense Server scheduler doesn't consider DST for already planned tasks

Good Morning,

as stated in subject, I have some daily reload processes that were scheduled during last months. On last weekend, here has started the Daylight Saving Time period and all scheduled processes are now starting one hour later than before.

The strange thing is that, opening schedule properties form, the time of schedule is correct but planning isn't.

Let's see an example. Considering the highlighted process:

Senza nome.png

If you open its properties form, it has one daily trigger schedule. Double click on it:

Senza nome.png

Even if you try to change start time and save, schedule shift remains. E.g.: if you set the above one to 10:15, after saving it you see this:

Senza nome.png

The only way you have is to delete and re-create the trigger.

Ciao.

Paolo.

1 Solution

Accepted Solutions
Michael_Tarallo
Employee
Employee

Hello Paolo - this sounds like a bug, the best thing to do here is log a ticket with support, being you are a paid Qlik customer licensed with Qlik Sense Server.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

Regards,
Mike Tarallo
Qlik

View solution in original post

12 Replies
phaneendra_kunc
Partner - Specialist III
Partner - Specialist III

What is your system time stamp?

paolo_mapelli
Creator II
Creator II
Author

Good Morning,

it's correctly set up on local timezone.

PeterVanOers
Contributor III
Contributor III

I've got the same problem.

As of now I've only got a few tasks, but this will grow.

I don't have to recreate the trigger. Changing the start date to a date afther the DST got active get the correct scheduling time. But his means that I'll have to do the same when the DST changes again.

Hope this is not  "as designed"

Michael_Tarallo
Employee
Employee

Hello Paolo - this sounds like a bug, the best thing to do here is log a ticket with support, being you are a paid Qlik customer licensed with Qlik Sense Server.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

Regards,
Mike Tarallo
Qlik
paolo_mapelli
Creator II
Creator II
Author

Ciao Michael,

I'll ask our Qlik partner to do it.

Thank you.

paolo_mapelli
Creator II
Creator II
Author

Hi Peter,

this doesn't happened to me, as you can see in screenshots.

Joseph_Musekura
Support
Support

Dear Michael and Paolo.

Please do it.

I reported similar bug (from our customer) to R&D a day ago.

R&D is working on it.

Reagrds,

PeterVanOers
Contributor III
Contributor III

‌Hi Paolo,

If you change the startdate 2016-02-16 in today, does this not correct your schedule time?

Seems like a bug. But if they are working on it I supose it will be solved.

Peter.

paolo_mapelli
Creator II
Creator II
Author

Hi Peter,

I didn't try changing the date, just time. Now it's too late since I've changed all tasks...

As you can see in this thread, Michael (from Qlik) is following the issue and I've opened a ticket to them last week.

Regards,

Paolo.