Hi! I have an end user that can not clear the selections in his app. I have cleared his cache and used a different browser. I've tried clearing selections every way I can think of. I even made a small change to the app and republished it. That did get one of the three filters to clear but he can't clear the other two.
This is an app that I have published. He does not have the ability to edit this app, so it isn't a copy. Not sure if that info helps or not...
below is one possibility please check
Please make sure once , Always one selected value unchecked for your uncleared field
go to filed at left hand side asset panel ->search your field->right click->field setting->deselect Always one selected value option