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lanlizgu
Contributor

Qlik Sense connection lost constantly

Hi I am connecting to Qlik Sense with the admin user in the Qlik sense server and I get constantly the following connection lost message, doing very hard to navigate with this user inside the reports.

Captura.JPG

Any idea?

1 Solution

Accepted Solutions
MVP
MVP

Re: Qlik Sense connection lost constantly

Is this related only to a single particular user like "admin"? If it is ask your administrators if they are using it simultanously or if they have set up your Qlik Enterprise server environment to use the same AD user named "admin"...

7 Replies
svinnakota
Contributor

Re: Qlik Sense connection lost constantly

If possible can you translate the error message into english and post it. So that we ll get to know what exactly is the issue?

Santosh.

MVP
MVP

Re: Qlik Sense connection lost constantly

Have you used the admin user as a service account user? If you have you should make a separate service account user and not mix them...

lanlizgu
Contributor

Re: Qlik Sense connection lost constantly

2015_10_08_16_38_33_Qlik_Sense.png

lanlizgu
Contributor

Re: Qlik Sense connection lost constantly

I connect to the hub through  the user of the Active Directory, so it should be the same. How can I log in to the hub with another user?

Thank you.

MVP
MVP

Re: Qlik Sense connection lost constantly

Is this related only to a single particular user like "admin"? If it is ask your administrators if they are using it simultanously or if they have set up your Qlik Enterprise server environment to use the same AD user named "admin"...

lanlizgu
Contributor

Re: Qlik Sense connection lost constantly

Exactly, it is related only to the admin user.

I am the administrar also and the server has been set  up to use the same AD user name "admin".

The thing is that we have another server and it is only happening in this one.

cocuzzan
New Contributor III

Re: Qlik Sense connection lost constantly

Hello
I just solved the same problem.

Steps:
1) inside the QMC in the Virtual Proxy -> Advanced -> Host white list
Enter host address

2) You have to unlock the network proxy (not the Qlik sense one) so that it does not manage the address.

3) then verify that the browser uses the network proxy and not a manual proxy

Good luck