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msfarooq87
New Contributor II

Qlik Sense desktop hub hangs / stucks

Hi Qlik community,

I am using Qlik sense desktop on my laptop. I am trying to upload data but when i press "Add data from files and other sources", the following screens comes. I have been waiting for more than hour but nothing happens after that. Please support.

Further, I am using Google Chrome and when I open Dev help, my chrome opens.

Qlik_issue.PNG

4 Replies
msfarooq87
New Contributor II

Re: Qlik Sense desktop hub hangs / stucks

Can someone please reply to this ??

Partner
Partner

Re: Qlik Sense desktop hub hangs / stucks

Hi Saad,

Could you please confirm the version no?

Also

  • Make sure the user running Qlik Sense Desktop has full control to folder C:\Users\<username>\AppData\Local\Programs\Qlik\Sense\DataPrepService
  • Run the installation file with admin privilege and do a repair installation

Let me know if the issue has resolved?

Regards

Muhammad

msfarooq87
New Contributor II

Re: Qlik Sense desktop hub hangs / stucks

Hello Muhammad Sharif,

Thanks. The issue was resolved after getting full administrative rights on my laptop

Partner
Partner

Re: Qlik Sense desktop hub hangs / stucks

Great!

Please mark this as Answered.

Thanks