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msfarooq87
Contributor III
Contributor III

Qlik Sense desktop hub hangs / stucks

Hi Qlik community,

I am using Qlik sense desktop on my laptop. I am trying to upload data but when i press "Add data from files and other sources", the following screens comes. I have been waiting for more than hour but nothing happens after that. Please support.

Further, I am using Google Chrome and when I open Dev help, my chrome opens.

Qlik_issue.PNG

2 Solutions

Accepted Solutions
m_sharif
Partner - Contributor III
Partner - Contributor III

Hi Saad,

Could you please confirm the version no?

Also

  • Make sure the user running Qlik Sense Desktop has full control to folder C:\Users\<username>\AppData\Local\Programs\Qlik\Sense\DataPrepService
  • Run the installation file with admin privilege and do a repair installation

Let me know if the issue has resolved?

Regards

Muhammad

View solution in original post

msfarooq87
Contributor III
Contributor III
Author

Hello Muhammad Sharif,

Thanks. The issue was resolved after getting full administrative rights on my laptop

View solution in original post

4 Replies
msfarooq87
Contributor III
Contributor III
Author

Can someone please reply to this ??

m_sharif
Partner - Contributor III
Partner - Contributor III

Hi Saad,

Could you please confirm the version no?

Also

  • Make sure the user running Qlik Sense Desktop has full control to folder C:\Users\<username>\AppData\Local\Programs\Qlik\Sense\DataPrepService
  • Run the installation file with admin privilege and do a repair installation

Let me know if the issue has resolved?

Regards

Muhammad

msfarooq87
Contributor III
Contributor III
Author

Hello Muhammad Sharif,

Thanks. The issue was resolved after getting full administrative rights on my laptop

m_sharif
Partner - Contributor III
Partner - Contributor III

Great!

Please mark this as Answered.

Thanks