Qlik Sense export error?

[#1]

I am receiving the following error when trying to export an object in Qlik Sense to Excel:  "Export failed.  The object could not be saved."  Does anyone have an idea of what would cause this?

[#2]

where we can see the option 'Send to Excel' can you please suggest

[Giuseppe_Novello]

Anitra,

Can you look in C:\Users\gno\Documents\Qlik\Sense, do you see a folder name "exports"?

Here is where we stored temporally the exported excel files.

Gio

[Giuseppe_Novello]

Amelia,

Just go on top of the chart> right-click> select "export data"

Gio

[#5]

Thanks!

[#6]

Hi Gio,

Thank you for responding.  I don't have anything in this folder:  C:\Users\aking\Documents\.  Do you think that is what is causing the problem?  Do I need a Qlik Sense folder at this location?

Thanks,

Anitra

[Giuseppe_Novello]

Anita,

I just want to confirm if this is a Qlik sense for server or Qlik Sense desktop?

Gio

[#8]

This is for Qlik Sense desktop.

Thanks,

Anitra

[Giuseppe_Novello]

Anitra,

For any chance Qlik sense what installed under other profile? You should see uder C:\Users\<user>\Documents\Qlik\Sense, a "exports" folder, do you see at all the "sense" folder"?

Gio

[#10]

Gio,

I did a search on my C: directory and don't see the folder structure that you are referring to anywhere.

Thanks,

Anitra