Qlik Community

Ask a Question

New to Qlik Sense

If you’re new to Qlik Sense, start with this Discussion Board and get up-to-speed quickly.

Announcements
Join us for a live Q&A! September 21, 10 AM ET - Onboarding Fast in Qlik Sense SaaS! REGISTER
cancel
Showing results for 
Search instead for 
Did you mean: 
mohan_1105
Partner
Partner

Qlik Sense repository isn't starting

Hi,

We have an issue starting the "Qlik sense repository database" service. Qlik sense worked fine before installing the anti-virus in the server, QS service doesn't start automatically so we started the service manually and we get following error message:

"The qlik sense repository database service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs".

And we get the same error message after uninstalling the anti-virus installed in the server. Kindly help us to figure out the issue we are facing.

[Note: The installed anti-virus is a reliable product and licensed version.]

Regards,

Mohan

1 Solution

Accepted Solutions
mohan_1105
Partner
Partner
Author

Hi Sumit,

We found the root cause using Microsoft event viewer, PostgreSQL conf file is moved to other destination.


Thanks,

Mohan

View solution in original post

8 Replies
Chanty4u
MVP
MVP

Might having issue with  logon password  .

try to reset the password again give a try.

restart the server once.

mohan_1105
Partner
Partner
Author

PFA the repository and service log file attached to this thread.

sumit_ranjan_pa
Partner
Partner

There are couple of options.

1. The port is blocked by the Antivirus. Due to which you cannot start the service.

2. The DB service is unable to connect to the PostGreSQL. Try to run some commands to know if they can be reached.

3. The  password for the user who is running the service is not correct. The user might not have authentication.

Check on these issue,they should be solved.

Thanks and regards,

Sumit

mohan_1105
Partner
Partner
Author

Hi Chanty,

Could you help me with details how do I change the repository password?

Chanty4u
MVP
MVP

I think you cant change on your own .   you need to contact the admin team to get password reset.

mohan_1105
Partner
Partner
Author

Hi Sumit,

We found the root cause using Microsoft event viewer, PostgreSQL conf file is moved to other destination.


Thanks,

Mohan

View solution in original post

sumit_ranjan_pa
Partner
Partner

Hey,

Thank you. That is a really a bummer.

I am glad you were able to resolve the issue.

Thanks and regards,

Sumit

Chanty4u
MVP
MVP

Nice. Please close the thread by making correct and helpful answers