Qlik Community

New to Qlik Sense

Discussion board where members can get started with Qlik Sense.

mohan_1105
Contributor III

Qlik Sense repository isn't starting

Hi,

We have an issue starting the "Qlik sense repository database" service. Qlik sense worked fine before installing the anti-virus in the server, QS service doesn't start automatically so we started the service manually and we get following error message:

"The qlik sense repository database service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or programs".

And we get the same error message after uninstalling the anti-virus installed in the server. Kindly help us to figure out the issue we are facing.

[Note: The installed anti-virus is a reliable product and licensed version.]

Regards,

Mohan

1 Solution

Accepted Solutions
mohan_1105
Contributor III

Re: Qlik Sense repository isn't starting

Hi Sumit,

We found the root cause using Microsoft event viewer, PostgreSQL conf file is moved to other destination.


Thanks,

Mohan

8 Replies
sureshqv
Esteemed Contributor III

Re: Qlik Sense repository isn't starting

Might having issue with  logon password  .

try to reset the password again give a try.

restart the server once.

mohan_1105
Contributor III

Re: Qlik Sense repository isn't starting

PFA the repository and service log file attached to this thread.

sumit_ranjan_pa
Contributor

Re: Qlik Sense repository isn't starting

There are couple of options.

1. The port is blocked by the Antivirus. Due to which you cannot start the service.

2. The DB service is unable to connect to the PostGreSQL. Try to run some commands to know if they can be reached.

3. The  password for the user who is running the service is not correct. The user might not have authentication.

Check on these issue,they should be solved.

Thanks and regards,

Sumit

mohan_1105
Contributor III

Re: Qlik Sense repository isn't starting

Hi Chanty,

Could you help me with details how do I change the repository password?

sureshqv
Esteemed Contributor III

Re: Qlik Sense repository isn't starting

I think you cant change on your own .   you need to contact the admin team to get password reset.

mohan_1105
Contributor III

Re: Qlik Sense repository isn't starting

Hi Sumit,

We found the root cause using Microsoft event viewer, PostgreSQL conf file is moved to other destination.


Thanks,

Mohan

sumit_ranjan_pa
Contributor

Re: Qlik Sense repository isn't starting

Hey,

Thank you. That is a really a bummer.

I am glad you were able to resolve the issue.

Thanks and regards,

Sumit

sureshqv
Esteemed Contributor III

Re: Qlik Sense repository isn't starting

Nice. Please close the thread by making correct and helpful answers