Qlik Sense user not displayed from AD group

[Jeffrey_Li]

Hi, All,

I have set up a Qlik Sense server and created a user directory connection. LDAP filter is something like this :

(memberof=CN=GroupA,OU=Groups,DC=ourdc1,DC=ourdc2,DC=domainname,DC=com)

It works. All users in GroupA were displayed in user screen. However, when I changed 'GroupA' to 'GroupB', it didn't work. No user in GroupB shown up. I have restarted server but it won't solve the issue. There is no special characters in both GroupA GroupB names. What could be the cause?

Thanks

Bo

[satishkurra]

These are my 2 AD groups and it works for me

Try this way

(|(memberOf=CN=US-SPO-Portfolio,OU=Security Groups,DC=us,DC=world,DC=kg,DC=com)(memberOf=CN=GO-Enterprise,OU=Security Groups,DC=GO,DC=world,DC=kg,DC=com))

[tonyiantorno]

Hi Bo,

Is the User Sync Setting checked? If it is, you will need to uncheck it.

Tony

[Jeffrey_Li]

Satish & Tony, Thanks for your reply.

I found the issue after talking with our AD admins. It turned out that the 'OU' for GroupB is not 'Groups'. I added one more OU in front of it and it worked.