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osamaanwar
New Contributor II

Qlik Sense via Mobile Device - The following user is not authenticated

Hi All,

I have two users :

  1. qlik-admin
  2. administrator

The 'qlik-admin' is able to get into Sense Hub and can access the dashboard via mobile device,

but the user 'administrator' is not able to get into and encountered with the following message  :

" The following user is not authenticated "

License is allocated to both users.

i have check done all the needful but still unable to solve it.

hoping to hear soon.

Thanks,

mto

1 Reply
Employee
Employee

Re: Qlik Sense via Mobile Device - The following user is not authenticated

Are they both local users or domain users? Which authentication method do you use?

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