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brijesh1991
Contributor III

QlikSense: Create new App button unavailable in hub

Hi All,

You can see in below image that Create New App button is unavailable on my QlikSense 2.2 Hub. Can you please help me to resolve this.

Capture.PNG

Regards,

BRIJESH

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1 Solution

Accepted Solutions
eightieschild
New Contributor III

Re: QlikSense: Create new App button unavailable in hub

Hi Brijesh

We logged this with Qlik support who informed us that this is due to the central node being configured with 'Node Purpose = Production", disabling the button.

Once we reconfigured the node purpose to "Both", the button reappeared.

Guess this depends how the site is configured, but ours is sort of a mixture of development and production apps at the moment and so the central node needs to cater for both.

Kind regards

Chris

8 Replies
undergrinder
Valued Contributor II

Re: QlikSense: Create new App button unavailable in hub

Hi Brijesh,

Did you tried it on tablet, or desktop?

I think this is a screen resolution problem, below specific screen resolution the create app button is absent.

G.

reddys310
Honored Contributor II

Re: QlikSense: Create new App button unavailable in hub

HI Brijesh,

Do you have the rights or access to create an app? If not ask your site admin to provide you with the appropriate access to create one.

Thanks,

Sangram.

brijesh1991
Contributor III

Re: QlikSense: Create new App button unavailable in hub

Thanks, mate.
From both its not working

brijesh1991
Contributor III

Re: QlikSense: Create new App button unavailable in hub

Thanks, Mate.

Yes, I do have access of create

eightieschild
New Contributor III

Re: QlikSense: Create new App button unavailable in hub

Hi Brijesh

We logged this with Qlik support who informed us that this is due to the central node being configured with 'Node Purpose = Production", disabling the button.

Once we reconfigured the node purpose to "Both", the button reappeared.

Guess this depends how the site is configured, but ours is sort of a mixture of development and production apps at the moment and so the central node needs to cater for both.

Kind regards

Chris

brijesh1991
Contributor III

Re: QlikSense: Create new App button unavailable in hub

Thanks Chris! You are the champ!!!

Employee
Employee

Re: QlikSense: Create new App button unavailable in hub

EightiesChild‌ has answered correctly, but from a support angle, here are the primary reasons why the Create App button is unavailable

  1. Node Type is set to Production (see https://help.qlik.com/en-US/sense/2.2/Subsystems/ManagementConsole/Content/create-node.htm "Production: this server is intended to support users to access apps but not create them. This means that when a user connects to this node, the buttons in the Hub to create apps and the My Work section are not displayed to the user."
  2. Security Rules: by default the CreateApp security rule should apply here, but may've been fiddled with or disabled
  3. Users are logging in as Anonymous (CreateApp by default is that all users except anonymous).
brijesh1991
Contributor III

Re: QlikSense: Create new App button unavailable in hub

Thanks Mr.Turner... Number 1 was the reason in my case.