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Lumino
Contributor II
Contributor II

QlikSense Desktop Installation Failed = can anyone help?

Hi, I'm trying to install April 2018 version of QlikSense onto a Windows 7 PC. 

I get "Installation Failed" and "An Error has occured".

(Not the most illuminating error msg!)

I've attached the SenseDesktop log file, is anyone able to help?

Thanks,

Liam

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1 Solution

Accepted Solutions
Lumino
Contributor II
Contributor II
Author

Hi, this was solved with the help of a colleague, we updated the registry:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer
  1. Set AlwaysInstallElevated value to 1
  2. Set DisableUserInstalls value to 0

 

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1 Reply
Lumino
Contributor II
Contributor II
Author

Hi, this was solved with the help of a colleague, we updated the registry:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer
  1. Set AlwaysInstallElevated value to 1
  2. Set DisableUserInstalls value to 0