When i am opening Qliksense Hub Page through web page from brower. I am getting an error EST_TIME_OUT and not able to open the page for entering login credentials.
But when i restart all the qliksense services then i am able to open the hub page. We are facing this problem for every 30 mins and we are starting the services to open the hub page.
Please let me know on this error page. Should i have to add any properties in QMC or any steps please let me know.
Solved! Go to Solution.
Hello Avinash - let's try this.
This seems to be network related - this may be hard to troubleshoot over the community discussion. Some thoughts - Is this a licensed version of Qlik Sense Enterprise? If so you can contact firstname.lastname@example.org. If this is a trial, you should be able to work directly with your account manager and pre-sales engineer.
The error from Chrome is stating that it cannot reach the IP.
So first a few troubleshooting steps:
Attach all logs found here:
Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.
you are using IP to connect in qlik sense? If yes, you don't have a dns? The server has a constant ip number assigned? And the services are running correctly?
Thanks Arthur for your reply,
Yes we are using IP address to connect to qliksense. Services are running.
we found below error in the logs "Session stop reason: Socket closed by client".
Avinash... .it seems you have some problem with virtual proxy (https://help.qlik.com/sense/2.1/en-US/online/#../Subsystems/ManagementConsole/Content/edit-virtual-p... closed by client)
30 minutes is the default time of inactivity :
|Session inactivity timeout (minutes)|
The maximum period of time with inactivity before timeout. After this, the session is invalid and the user is logged out from the system.
Try reconfiguring the Virtual Proxy 😃
I am not able to open the above link which you shared.
I have checked for session inactivity the time is 30 mins only.
Still any other solutions for his arthur.
Please help me on his