Hello Everyone, Starting with Qlik Sense, I've just downloaded QlikSense Desktop and can see the hub page fine. I am trying to drag a an exercise file from Oleg Troyansky's book QlikView Your Business, but all I get is an error message saying "an error occured, access denied". Precision: I did register with identical user information. So what is the problem? Thanks for helping with this basic question. Cheers. Steven.