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quickflow
New Contributor II

QlikSense server 2019 february full sized chart does not appear!

Hi all,

after version upgrade ,we have had an interesting problem about charts. When we clik the full screen button for a char it returns a white screen to us.  refreshing the page is a temporary solution but when you close app and open it again same problem occurs. in console log  "Uncaught TypeError: Cannot read property 'resize' of undefined".  Anyone have an idea about situation or encountered with same problem.

 

Thanks from now

5 Replies
cpomeren003
Contributor II

Re: QlikSense server 2019 february full sized chart does not appear!

hi @quickflow ,

Did you ever find out how to solve this? I am getting the same exact error and I can't quite figure it out.

 Thanks in advance

quickflow
New Contributor II

Re: QlikSense server 2019 february full sized chart does not appear!

Hi,

We reported it as a bug and find a tempopary  solution(?) for this. When you add a new blank page to app, this issue doesnt reproduce anymore but if you delete this blank page it reproduce again. We are still looking for a real solution from support team.

cpomeren003
Contributor II

Re: QlikSense server 2019 february full sized chart does not appear!

Hi,

Thanks for the quick reply.

So I tried this 'solution' and it worked a bit, but when I use tabs or anything else it slowly breaks again. I think I am going to try to resize all my objects manually and i'll see how that goes.

If you do ever find/get a real solution, please let me know. I will do the same.

JockeRapp
New Contributor

Re: QlikSense server 2019 february full sized chart does not appear!

Hi,

Have any of you found a solution to this? We had the same problem and we've opened up a case with Qlik, but no progress so far. We had to roll back the upgrade, as we were getting too much problem with this bug, but we're still investigating it. 

It seems to be related to extensions in our environments, because when removing all extensions (on the server), the issue goes away. Have you tried this out and maybe found some connection?

Best regards, Joakim

quickflow
New Contributor II

Re: QlikSense server 2019 february full sized chart does not appear!

Hi,
we are still waiting for a solution but Qlik R&D team investigating about it.
You are right, they mentioned that point about 3rd party extensions which are not supported by qlik.