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ppatel16
New Contributor

Qliksense UI icons missing now showing shortcut keys

Hello all, IE is being difficult ! This is what I see in the top right hand corner. The icons have gone and now see short cut keys.

Any idea on how I get this back? Chrome output looks good.

Tags (2)
6 Replies
rittermd
Honored Contributor

Re: Qliksense UI icons missing now showing shortcut keys

This is the 2nd post I have seen about this today. 

Did you just upgrade Windows or IE?

What version of Qlik Sense are you running?

I just opened ours in IE and it looks fine.  But we are still running 3.2.

ppatel16
New Contributor

Re: Qliksense UI icons missing now showing shortcut keys

Hi Mark, I'm on Windows10, Lenovo tablet, its a corporate laptop so may have had an update. The others in my team are not experiencing the same issue. Just me on this tablet. We are running QS 3.2 (QlikSense Server 10.18.1)

I was going down the route of a windows setting for the keyboard....but cant find anything.

rittermd
Honored Contributor

Re: Qliksense UI icons missing now showing shortcut keys

Which browser?

Have you tried to switch browsers?

ppatel16
New Contributor

Re: Qliksense UI icons missing now showing shortcut keys

Google chrome works fine.

IE 11.1480 does not work.

MVP
MVP

Re: Qliksense UI icons missing now showing shortcut keys

It looks like the Windows system on the tablet is missing one or more font sets. Check with your administrators if there if a custom Windows build we used, or if there are system policies that affect the fonts available on the tablet.

Logic will get you from a to b. Imagination will take you everywhere. - A Einstein
sanket_raj
New Contributor II

Re: Qliksense UI icons missing now showing shortcut keys

The font is lui-icons.ttf. Does it need to be installed in the tablet?

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