Reload Button - Access Denied

[wanyunyang]

I added a Reload Button Extension in a published report, for user to reload by himself. I'm a RootAdmin and can Read, Update, Delete, Publish, Change Owner, the Button works totally fine for me. But even if I gave user the same access as I do, he still got "Access Denied" when using the Reload Button. I'm wondering why this happens?

The condition is:

((user.roles="RootAdmin" or user.name="salesuser"))

Any advice helps! Thanks!

[luitsh87]

Hey

I solved the Problem with the following security rule:

I used the extension: https://developer.qlik.com/garden/5c52da7cadb83900174f7484

Kind regards
Marc

[jchacko_rxsense]

In my scenario the app does reload. But it gives the Access Denied message afterwards. I have a KPI for Latest Refresh which updates initially and then it reverts back with the message Access Denied. @luitsh87