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Employee
Employee

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

Hi Paolo, thanks for the update - is it safe to assume that "something" in your environment on the other machine caused the installation to fail, we are just not sure what it is yet?

I have seen some uncommon issues where the .NET framework was not 4.5.2, however the new one was not downloaded automatically.

Let me know if you would like to continue to troubleshoot this, or just move on with the new machine can you c an being working with Qlik Sense.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

Regards,
Mike Tarallo
Qlik
talesdejesus
New Contributor III

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

Just Run in Windows Compatibility Mode

macpao64
New Contributor III

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

Hi Mike,

I think I'll use the "unofficial" computer for now.

Meanwhile I'm going to verify which differences are between the computers...

Thanks a lot

Paolo

macpao64
New Contributor III

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

sorry but I don't get it,

I use an OS  w7 64b, which kind of compatibility should I use?

talesdejesus
New Contributor III

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

I went through a similar problem ...

Use Revo Uninstaller Program revomver the current installation

or that already have installed such as .net

- Disable your Antivirus

- Check to Run as board administrator

Run the application - Click the right mouse button and Place to check

"Compatibility Issues"

Windows and will check and you just follow the additional steps

toy
New Contributor III

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

Hi,

Have you tried installing Win 7 SP1?

.NET 4.5.2 requires SP1 according to this page: http://www.microsoft.com/en-us/download/details.aspx?id=42643

Updating to SP1 has resolved similar problems for others.

Best regards,

Thomas

Highlighted
macpao64
New Contributor III

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

ok I understand

Not applicable

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

Did we actually find the right answer to this?

My problem look identical to this one?

macpao64
New Contributor III

Re: Sense 2.0 desktop, installation ends successfully but it doesn't work

Hi Peter,

I have not solved my problem...

I'm waiting for the new versions of the PC to do more tests

Paolo