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The user is not authenticated

Hi Antonella,

I installed Qlik Sense (I'm using an aws account) and started the configuration. I managed to access to the Qlik machine and to the Qlik Management Console and I started the configuration. 

I added “Form” in the “Windows authentication Pattern” field, but Qlik forced me to exit Qlik and to connect again.

Once I put the credential, I obtained an error message: the following user could not be identified (expected domain\user).

So I put the user in the format indicated (domain\user) and the correct password but now the error is the following: The following user is not authenticated (picture below, this is just one out of the attempts we did).

I would like to know if someone had the same problem as me and how did you solve it.

Thank you so much,


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1 Reply

Hi Livia,

have you solved?

I've the same issue...