Qlik Community

New to Qlik Sense

Discussion board where members can get started with Qlik Sense.

hankpeng
New Contributor

Tooltip not showing up in Qlik Sense Desktop or Cloud

I'm running QS Desktop version September 2017 Patch 1 and QS Cloud on Chrome on a Dell XPS 13 laptop running Windows 10 Home (version 1709, OS build 16299.192).  In neither version do I get a tooltip when I hover over a data point on a chart.  I also don't get the icon to expand the chart to full size unless I right click on the chart to expose options (like take snapshot, expand, analyze, etc).  I'm only getting the tooltip if I click on a data point.  Has anyone experienced this behavior?  Thanks!

3 Replies

Re: Tooltip not showing up in Qlik Sense Desktop or Cloud

I have experienced it and I have a customer who has pointed it out. The fix for Chrome is:

1. Enter chrome://flags/ in the address bar.

2. Locate the "Touch Events API" setting and set to Disable. (Unless you are truly on a touch device).

-Rob

http://masterssummit.com

http://qlikviewcookbook.com

hankpeng
New Contributor

Re: Tooltip not showing up in Qlik Sense Desktop or Cloud

Thanks, Rob.

I modified the Chrome settings as directed and now I'm getting the tooltips when I hover over a data point in Qlik Sense Cloud.  My laptop does have a touch screen but as far as I can tell I'm still able to use it without loss of functionality (honestly I don't use the touch screen often). 

Any ideas about Qlik Sense Desktop?

Re: Tooltip not showing up in Qlik Sense Desktop or Cloud

No idea. That fixed worked for me on Desktop.

Update Feb 4 It's no longer working for me on desktop.

-Rob