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ndeeleysww
Contributor

Tooltips not working in Sense 2.0

Hi,

We've just upgraded our Sense Hub to 2.0, and now the tooltips on hover over events are not appearing:

notooltips.png

Any idea what might be causing the issue? We are using IE10 and Chrome, and there are no hover over tooltips on either.

Thanks

Neil

Tags (1)
4 Replies
Not applicable

Re: Tooltips not working in Sense 2.0

Hi Neil,

I have seen this occur where the client machine has a touchscreen, even when the touch feature has been disabled.

Hope this helps.


Rod

MVP & Luminary
MVP & Luminary

Re: Tooltips not working in Sense 2.0

Have you found a solution for this problem?

Highlighted
ndeeleysww
Contributor

Re: Tooltips not working in Sense 2.0

Hi Oleg,

We did, but by upgrading to 3.0,which fixed the issue.

Cheers

Neil

MVP & Luminary
MVP & Luminary

Re: Tooltips not working in Sense 2.0

Hmm, I'm having a similar issue in 3.0.1 ... Can't find what's causing it - only on some machines but not on others...