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Sumanth1
Contributor
Contributor

Trouble logging in into Qlik Sense Desktop

I'm unable to log in into qlik sense desktop. The app throws an error 'Failed to open the selected hub' . The error remains even after I authenticate the application in my profile settings. 

Sumanth1_0-1631889049160.png

 

1 Solution

Accepted Solutions
sfbi
Creator
Creator

Solved following the steps mentioned here:

Workaround:

1. Uninstall Qlik Sense Desktop

2. Remove or rename the following folder: %LocalAppData%\Programs\Qlik

3. Re-install Qlik Sense Desktop and once again running through steps in Authenticating against SaaS editions of Qlik Sense


https://community.qlik.com/t5/Knowledge/Qlik-Sense-Enterprise-SaaS-or-Sense-Business-authentication-...

View solution in original post

3 Replies
rubenmarin

sfbi
Creator
Creator

Same here after updating the QS Desktop to August Path 2. Trying to authenticate against SaaS and Azure IDP.

sfbi
Creator
Creator

Solved following the steps mentioned here:

Workaround:

1. Uninstall Qlik Sense Desktop

2. Remove or rename the following folder: %LocalAppData%\Programs\Qlik

3. Re-install Qlik Sense Desktop and once again running through steps in Authenticating against SaaS editions of Qlik Sense


https://community.qlik.com/t5/Knowledge/Qlik-Sense-Enterprise-SaaS-or-Sense-Business-authentication-...

View solution in original post