Troubleshoot Qliksense installation

[richiqlik]

Hi does anybody had a problem during Qliksense installation related to the Hostname null or empy???

Installation crashes immediately and windows event reports as follows;

(The server is a virtual "brand new" windows 2008 R2 enterprise; i have tried all qliksense versions)

Nome registro: Application

Origine:      .NET Runtime

Data:          28/02/2015 19:17:39

ID evento:    1025

Categoria attività:Nessuna

Livello:      Errore

Parole chiave: Classico

Utente:        N/D

Computer:      QLIKSENSE2

Descrizione:

Application: Qlik_Sense_x64setup110.exe

Framework Version: v4.0.30319

Description: The application requested process termination through System.Environment.FailFast(string message).

Message: System.AggregateException: One or more errors occurred. ---> System.ArgumentException: Hostname cannot be null or empty.

Parameter name: hostName

  --- End of inner exception stack trace ---

---> (Inner Exception #0) System.ArgumentException: Hostname cannot be null or empty.

Parameter name: hostName<---

Stack:

  at System.Environment.FailFast(System.String)

  at Qlik.Sense.ExtendedFramework.Extensions.TaskExtensions+<>c__DisplayClass58.<FailOnFaulted>b__57(System.Threading.Tasks.Task)

  at System.Threading.Tasks.ContinuationTaskFromTask.InnerInvoke()

  at System.Threading.Tasks.Task.Execute()

  at System.Threading.Tasks.Task.ExecutionContextCallback(System.Object)

  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

  at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef)

  at System.Threading.Tasks.Task.ExecuteEntry(Boolean)

  at System.Threading.Tasks.Task.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

  at System.Threading.ThreadPoolWorkQueue.Dispatch()

  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

XML evento:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name=".NET Runtime" />

    <EventID Qualifiers="0">1025</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-02-28T18:17:39.000000000Z" />

    <EventRecordID>3903</EventRecordID>

    <Channel>Application</Channel>

    <Computer>QLIKSENSE2</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Application: Qlik_Sense_x64setup110.exe

Framework Version: v4.0.30319

Description: The application requested process termination through System.Environment.FailFast(string message).

Message: System.AggregateException: One or more errors occurred. ---&gt; System.ArgumentException: Hostname cannot be null or empty.

Parameter name: hostName

  --- End of inner exception stack trace ---

---&gt; (Inner Exception #0) System.ArgumentException: Hostname cannot be null or empty.

Parameter name: hostName&lt;---

Stack:

  at System.Environment.FailFast(System.String)

  at Qlik.Sense.ExtendedFramework.Extensions.TaskExtensions+&lt;&gt;c__DisplayClass58.&lt;FailOnFaulted&gt;b__57(System.Threading.Tasks.Task)

  at System.Threading.Tasks.ContinuationTaskFromTask.InnerInvoke()

  at System.Threading.Tasks.Task.Execute()

  at System.Threading.Tasks.Task.ExecutionContextCallback(System.Object)

  at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

  at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

  at System.Threading.Tasks.Task.ExecuteWithThreadLocal(System.Threading.Tasks.Task ByRef)

  at System.Threading.Tasks.Task.ExecuteEntry(Boolean)

  at System.Threading.Tasks.Task.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

  at System.Threading.ThreadPoolWorkQueue.Dispatch()

  at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

</Data>

  </EventData>

</Event>

Thanks

[korsikov]

The answer is very simple - you need install MS .NetFramwork 4.5.1

look the system req here  http://help.qlik.com/sense/en-US/online/#../Subsystems/Installation/Content/Introduction/SystemRequi...

[Michael_Tarallo]

Hi Riccardo - if Alex's solution does not work, please note that if you are using Qlik Sense Server you most likely have a support contract and can use Qlik support by opening a case using support@qlik.com.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

[richiqlik]

Thanks Alex, but the solution doesn't work, also tried with 4.5.1 ita and 4.5.2 eng... same problem. As Micael says i'll try to post the qlik support.

What does it means 'Microsoft Active Directory' required? Is possible have Microsoft Active Directory without a Domain? The machine is a virtual server on a 'Workgroup'. As i saw in video tutorial is not neccessary have a Domain.

Anyway as the win event shows the problem is always the same:

System.ArgumentException: Hostname cannot be null or empty...

[korsikov]

Yes you can install Server on machine  is not part of the domain. Create user with admin right for Sense  services and go.

microsoft active directory presence is not required. in this case it will be used Microsoft Windows Integrated Authentication.