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Uat Hub gives Err_Time_Out_REDIRECTS

Hi All,

While i am accessing the UAT hub on the UAT server it gives error also it is not accessible on the external environment. It gives below error.

UAT HUb Access Error.png

Please do needful where this problem occurs.

Thanks

Bosc

2 Replies
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Re: Uat Hub gives Err_Time_Out_REDIRECTS

Any one on this can share the suggestions.

Thanks

Bosc

akl
Honored Contributor

Re: Uat Hub gives Err_Time_Out_REDIRECTS

This is assuming you are using windows authentication to authenticate against Qlik Sense.

Normally when you try to access the hub it will check if a session cookie exists (you are already authenticated). If it does not exists then it would re-direct you to https://sense-server:4244/windows_authentication/?targetId=<a target id>

That URL would perform a ntlm POST request and verify your windows user and issue a ticket. You would then be re-directed back to the hub and consume said ticket and you are granted access.

It seems something is capturing that re-direct and trying to redirect you elsewhere or you are not allowed to set cookies ending up in a infinite loop causing Chrome to cancel your request.