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Unable to Open QlikSense Desktop after Installation

Hello Friends,

I have installed QlikSense desktop on my personal machine but I am unable to open the QlikSense Desktop.exe file. After the successful installation when I double click on the .exe file a blank screen pops up for half a second and nothing opens. I tried reinstalling the application, I have also tried downloading an older version of QlikSense Desktop but I am same results.

I am using this link for downloads: Try or Buy

PS: I am on Windows 10 (64bit)

Any kind of help is appreciated.

Thank you,

Huzefa

4 Replies
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Re: Unable to Open QlikSense Desktop after Installation

Hi Hezefa,

Have you tried running the app as administrator?

Right click over the icon and select 'Run as Administrator'

Also, can you please supply the Qlik Sense log file:

C:\Users\<user>\Documents\Qlik\Sense\Log

Thanks,

Simon

devarasu07
Honored Contributor II

Re: Unable to Open QlikSense Desktop after Installation

Hi,

Win'10 Supported, can try check below items

before install make sure your system should have

.NET Framework 4.5.2 or higher & 3GB disk space

more details

http://help.qlik.com/en-US/sense/September2017/Subsystems/Hub/Content/Introduction/install-desktop.h...

if above method not working,

try to useWin8andUp installation package.

QlikViewDesktop_Win8andUp.exe

also try to share the installation log details (u can get it from below location)

Cam you please provide your latest Log files from:

C:\Users\<UserID>\Documents\Qlik\Sense\Log\system

Thanks, Deva

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Re: Unable to Open QlikSense Desktop after Installation

Can you double check the QlikSense version you installed? It won't open if it is an outdated version.

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Re: Unable to Open QlikSense Desktop after Installation

Thank you all for your suggestions. I got it working, by killing the Qlik dispatcher from task manager. This was running in the background for some reason. After this, I just opened QlikSense as an administrator and it worked.

Below is the link to the original question where I got my answer from:

Qlik Sense 3.0 Desktop not working

Thank you once again

Huzefa