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Re: Unable to access dashboards !!!!

hi,

is there any security rule applied to that stream???

Regards,

Great dreamer's dreams never fulfilled, they are always transcended.
fredthered
New Contributor

Re: Unable to access dashboards !!!!

Hi Prashant,

Yes, but within that same security rule few other users are also added. However, for everyone else the access is just fine.

Partner
Partner

Re: Unable to access dashboards !!!!

Hi Tanay,

Can Provide Screenshot for Stream Setting for  one successful user and Failed to view streams user?

Based on the questions, what im afraid is the stream conditions that limit the user.

Thanks,

Kevin

kenphamvn
Contributor III

Re: Unable to access dashboards !!!!

Hi

Please check User Access in Stream Property

is user appear in list?

10-9-2018 5-28-55 PM.png

Regards

An Pham

Re: Unable to access dashboards !!!!

ok , if that is the case could you check the data associated with the users who have access and the user who doesn't have access ??

Partner
Partner

Re: Unable to access dashboards !!!!

hi,

work is a personal stream...you'll never find a production app in there unless you are duplicating it from your production stream

or

you need to give access to that specific stream so the user can see the dashboard app

fredthered
New Contributor

Re: Unable to access dashboards !!!!

Hi,

Yes, I have verified this. The user name does appear on this in this list.

fredthered
New Contributor

Re: Unable to access dashboards !!!!

Hi,


I am not sure what you mean by checking the data associated with the users ?

fredthered
New Contributor

Re: Unable to access dashboards !!!!

Hi,

Yes, the screenshot is of the production env. I have provide access to the user to view that dashboard app.

Partner
Partner

Re: Unable to access dashboards !!!!