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roald_frende
New Contributor

Unable to log in to Qlik Sense Desktop 3.2.3

I am trying to use Qlik Sense Desktop, but after I choose "Log in with Qlik account" and enter my username and password I get the following error:


Hi ,it appears you are trying to use your old Qlik Sense Cloud account. You have already associated this account with your Qlik Account with username: xxxxx_xxxxxx. Please use your Qlik Account to login


This is a bit confusing, as the account name it claims is my old Qlik Sense Cloud account is the same as my Qlik Account (and the same account I have used to log in to write this..)


Any idea how to get past this?`


Thanks,

Roald

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