Unable to uninstall patches in Qlik sense

[CodeKazuko]

It keep failing to get find a part of path and stopping the patch uninstall. How to fix this? Stuck for a few hours trying to fix this problem..

[Benoit_C]

Hello @CodeKazuko,

What is the Qlik Sense version and patch number ?
Do you have the uninstallation logs so that we can check what could be wrong ?

Regards,

Benoit

[CodeKazuko]

It's okay, I managed to fix it.

[Albert_Candelario]

Hello @CodeKazuko ,

What was the issue? How you resolved at the end?

Your post could help other members of the Community, so would be highly appreciated.

Cheers,

Albert

[Benoit_C]

Hi @CodeKazuko,

Thanks for confirming, if you have any clues about what happened and what was the solution, please share it. Other members could face similar issues.

Thank you,

Benoît

[CodeKazuko]

Go to Control Panel and search for uninstall a program. After clicking it, click the "View installed updates". From there, search for qlik sense patches and uninstall from there. 

As for what cause the error, it may be due accidentally skipping patches number and reinstall back in order.

[Albert_Candelario · Accepted solution]

Thanks @CodeKazuko .

Hence you followed the process described on Installing and uninstalling Qlik Sense Patches - Qlik Community - 1812001, right?

Cheers,

Albert