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abhaysingh
Contributor III

User Access issue log check Qliksense

Hi, Guys,

I am facing some issue at my place, few users not able to access the hub, to check the root cause which logs need to check?

3 Replies

Re: User Access issue log check Qliksense

Hi,

Below application might help you.

https://community.qlik.com/docs/DOC-12574

Regards

ASHFAQ

Re: User Access issue log check Qliksense

1. What error message that user get on the web screen will it related to Tokens or some other.

2. Check it is connectivity issue or what.

3. Check that user added to correct HUB and Stream or not.

4. Check the log files and read the user access from particular IP or not.

Regards,

Anand

reddys310
Honored Contributor II

Re: User Access issue log check Qliksense

Also, Check if there has been any entries regarding this in the license monitor.

Thanks,

Sangram.