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User keeps getting knocked out of Qlik

This has happened to a couple of users but mostly happens to one.  He will be typing code into a script in the editor and in the middle of typing gets a message that he has lost the connection.  He loses everything that he has typed in.  This happens time and time again.  But not all of the time.

It does not seem to happen to me.

Now he is in a remote office.  The other developer and I are located at headquarters.  So I don't know if this is a network issue.

Our system should auto save every 30 seconds (I think that is the default).  But it doesn't appear to do that in his case.

Has anyone else seen this or have any ideas of what I should look for?  We are on version 3.2 currently.