@Vinay Kapoor, Carmen R from support suggested I reach out to you regarding issues I am having with the latest update to QlikSense Desktop 3.1 SR4. Is summary I do not have the full menu list. I cannot edit bashboards. My menu only has four options: Selection tool, Export to pdf, Help and about. We ran a Repair and that did not fix the issue. The full text support thread is attached.
Hi Micahel - just commenting to tag Vinay! The tagging system is a bit weird, just want to be thorough
Hello. Did anyone find resolution of this issue? Thanks
No the issue has not been resolved.
Please excuse my brevity and typos as this message has been sent from a mobile device.
Hi Michael -
What are you machine / system specs?
I have heard this before where the resolution gets out of whack -
If you start Qlik Sense Desktop and open a browser and go to:
http://localhost:4848/hub - I am willing to bet it looks normal again?
If you resize the browser you can see how the responsive design reshapes the menus and such:
Notice my Create New App button is gone:
This is because of the screen resolution adjusts to fit form factors including mobile phones, in which that option is not available. I think this issue is known and being fixed. The work-around would be to access it from the browser:
Let us know how you do.
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Sorry this got buried in other emails. I think Michael covered this at a really good level. To me it sounds like your desktop is switching to the wrong resolution for some reason. In order for me to confirm that, could you please post a screenshot of what you see?
You have all been very helpful and I greatly appreciate it. I opened the application this morning and everything was back to the way it was before. So I checked the release number as I thought maybe it rolled back. It did not. I am on the latest version and it all appears to be back functioning as expected. Let's summarize this as "the ghost in the machine" has left.
Thanks again for your great support. I appreciate all you have done. Qlik = Great experience, great company!