Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
Hi,
We are on 3.1 SR6 and its showing a blank white screen on startup. I read many articles on the web and they talk about expiration dates. So what version should we be using since its Sept 2017 now and may be this white screen issue is resolved.
Thanks
Faisal
June 2017 is the latest one, Latest Patch are also available
Currently the latest version is "June 2017 SP2". If you wait a few days, the "September 2017" version will be released.
Note that the above applies for paying customers.
The free version should be at least 3.2.
We changed the version naming system in June 2017; sorry for the confusion.
I read that 31 July 2017 was the expiration date of last release 3.1 SR6. Will that be the reason that we are looking at a blank white screen upon opening the QlikSense desktop client? If yes then which Release should we move to?
Thanks
Hi Faisal,
That is correct, once your version of Qlik Sense expires, you will see a blank screen.
As you are using QS 3.1 SR6, you can not upgrade directly to QS June-2017 version; you should upgrade first to version 3.2 before upgrading to QS-June-2017
Hope this helps,
That blank screen was a bug. It should have shown a screen to inform you about upgrading to a later version.
That bug is solved in... later versions and SP's... but of course that does not solve the bug in the existing versions.
Sorry for the inconvenience.
If you have free version, go to the website and get whatever is the latest free version our website offers.
If you have a licensed version, contact the person within your company who is the contact person for Qlik as he/she will have access to our internal download site with the latest version.