Why does the hub deny I have an access pass?

[Anonymous]

I am using Qlik Sense Server 2.0.1.0. I'm on a trial licence.

Until a few days ago I have been able to connect to the hub. I have set up my data load, created a bunch of visualizations, imported users, got the data importing automatically every hour. However, I am suddenly no longer able to connect to the hub and I don't understand why not.

I log in using Windows Authentication (I'm on the server via RDP). I can log into the QMC:

However, when I open the hub in the next tab, I am told I have no access pass:

This is strange, because the QMC says that the Administrator user does have an access pass:

I'm not sure what's gone wrong or how to fix it.

Some things I have tried

• Restarting all the Qlik services.
• Rebooting the server.
• Turning anonymous access off in the central virtual proxy (it was "Allow anonymous user"; I've changed it to "No anonymous user").
• Clearing my cookies.
• Going straight to the hub instead of going to the QMC first. I am prompted to log in, which I can do successfully (as Administrator), but I still get the same error message ("You cannot access Qlik Sense because you have no access pass").
• Logging in remotely from a browser on my PC (external access is set up.) I get the same error.

Some things I have checked

• My trial license has not expired:

(I take that as meaning it will expire on September 15th. Today is September 2nd.)

• There are no other access rules to confuse things:

• The whitelist looks good:

• The right ports are still open in the firewall:

Other strange behaviour that might be related

• If I go to https://win-2cifju7girb/hub/ or https://localhost/hub/, I am prompted to log in and then get a blank white page. The behaviour detailed above is if I use http instead of https.
• If I first log in at https://win-2cifju7girb/qmc/ or https://localhost/qmc/, and then open the corresponding hub URL in another tab, I get this error:

(Clicking the Refresh button presents the same error again.)

This is really strange, because it used to work, but now it doesn't!

I'm really lost. What can I try?

[Rodney]

you can add this little black duck to the list of people who are getting this error ... 

[Rodney]

I got this using the Firefox browser. Closing the browser wasn't enough, I had to go to the History menu, select Clear Recent History. ... and then check every box.

Really annoying as I lost a host of other usernames and data.

When will Qlik fix this?

[prabhu0505]

Rodney's fix worked for me on firefox and opera both

[e_mindanalytics]

Only deleting cookies should work, it's that have been doing and work for me almost every time.