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Today for testing purpose, we have provided one of the user a token in QMC using -
Start > License & Tokens > User access Allocations > Allocate.
After the testing has been done, we have tried to de-allocate the user, so the same token can be used by other user, but the status has been changed to "Quarantined".
We have tried to -
1. Restart the services
2. Delete the user
But when we try to deallocate again, it gives, "Restart QMC" error.
Please let me know your inputs for same.
Thanks & Regards,
may be helpful for you?
Qlik Sense Platform - Token Licensing and Assigning Access Passes (video)
Allocating Access Passes Information Guide
Qlik Sense has a license quarantine period of 7 days after a user has been allocated a CAL. The only way to reallocate that CAL is to ensure that the user does not use the license for 7 days. At that point you can assign it to another user.
Hope that helps.
Thanks a lot for the reply Brian,
I will wait for 7 days,
hope for the best...
There is no other way. The token gets into your list again after 7 days and only then can be re-allocated.
How to allocate if the user_ID is not present in User access allocations.