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Re: file corrupted

I just had a corrupted .qvf file in Qlik Sense 2.2.3

It was a QVDGenerator, so I was mainly interested in the script.

My first learning is that the script is stored as a compressed text in the binary file. So no chance to access it by opening with notepad, etc..

DEV_00_Plain_QVDGenerator_Salesforce_Delta.png - IrfanView (Zoom 1900 x 849)_2016-08-12_12-24-25.png

I then send the file to Qlik Support, and they were able to recover it!

I asked if there is a way to get the recovery-tool, but currently there is no plan to do so.

Also they told me, that there were quite some fixes that should avoid corrupted files in later Qlik Sense versions (>=2.2.4).

ziabobaz
Contributor III

Re: file corrupted

ext_aaq

Hi Jeremy,

I am having the same problem with opening app in Qlik Sense (I think I closed the app while it was saving because it lasted forever).

Is there a way I can send my app to someone from Qlik Support who can restore it?

I am not able to log a case for the very same reason - my login does not work for this.

Thank you

Community Manager
Community Manager

Re: file corrupted

Hi Gleb,

I've opened a ticket with Qoncierge for you. They should reach out to you soon.

Best regards,

Qlik Community Team

joarm001in
New Contributor

Re: file corrupted

‌hi there

i am having exactly the same issue. Tried reopening without data and duplicating but didn’t work. Pls let me know what the fix was? I am desperate

joarm001in
New Contributor

Re: file corrupted

HI there

how long does it take them to respond. I am desperate for a quick solution

Community Manager
Community Manager

Re: file corrupted

Hi Joanne,

Were you able to open a Support ticket for this issue using the info from this document Qlik Support Portal Update? Or do you need assistance getting in touch with Support?

Best,

Qlik Community Team

oscarmahecha
New Contributor II

Re: file corrupted

You can try this:

Documents\Qlik\Sense\Settings.ini

add AppRecoveryMode = 1

This worked for me

Best regards,

Oscar

Partner
Partner

Re: file corrupted

Great¡¡

Thank You¡ Work Very Fine

dgmokati
New Contributor II

Re: file corrupted

The solution worked for me. Thanks  Siva