installation sense

[bellaghajamil]

[bellaghajamil]

i have a huge log file  (202 MO) with these latest lines 

MSI (s) (C8:80) [12:34:33:523]: Deferring clean up of packages/files, if any exist
MSI (s) (C8:80) [12:34:33:524]: MainEngineThread is returning 1603
MSI (s) (C8:80) [12:34:33:526]: RESTART MANAGER: Session closed.
MSI (s) (C8:80) [12:34:33:526]: No System Restore sequence number for this installation.
=== Logging stopped: 04/03/2019 12:34:33 ===
MSI (s) (C8:80) [12:34:33:526]: User policy value 'DisableRollback' is 0
MSI (s) (C8:80) [12:34:33:526]: Machine policy value 'DisableRollback' is 0
MSI (s) (C8:80) [12:34:33:526]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (C8:80) [12:34:33:526]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (C8:80) [12:34:33:527]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (C8:80) [12:34:33:527]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (C8:80) [12:34:33:527]: Restoring environment variables
MSI (s) (C8:80) [12:34:33:528]: Destroying RemoteAPI object.
MSI (s) (C8:80) [12:34:33:528]: Custom Action Manager thread ending.
MSI (c) (40:08) [12:34:33:529]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (40:08) [12:34:33:530]: MainEngineThread is returning 1603
=== Verbose logging stopped: 04/03/2019 12:34:33 ===

[jfkinspari]

You need to look further back in the log file to find the real error behind the installation failure.
Search for "error" from the bottom of the log file

[bellaghajamil]

the problem is that the same setup turns well on my laptop which is not connected to entreprise network,

this make me think that may be the network restrictions made by security and network team is in something with this problem,???

[jfkinspari]

That could be the case, but it could also be a thousand of other reasons. You need to find the real error description in the log. Can you upload the logfile?

[bellaghajamil]

first time that error appear in log file seems like http-error !

MSI (s) (C8:80) [12:22:32:452]: File: C:\Users\421788\AppData\Local\Programs\Qlik\Sense\DataPrepService\node_modules\natural\lib\natural\wordnet\index_file.js; To be installed; Won't patch; No existing file
MSI (s) (C8:80) [12:22:32:452]: Source for file 'fil018767AFF14574D0668C149913B7A5AA' is compressed
MSI (s) (C8:80) [12:22:32:456]: Executing op: SetTargetFolder(Folder=C:\Users\421788\AppData\Local\Programs\Qlik\Sense\DepGraphService\node_modules\http-errors\)
MSI (s) (C8:80) [12:22:32:456]: Executing op: SetSourceFolder(Folder=1\Programs\Qlik\Sense\7w88svsp\f-njhi_5\ohahuflp\|Programs\Qlik\Sense\DepGraphService\node_modules\http-errors\)
MSI (s) (C8:80) [12:22:32:456]: Executing op: FileCopy(SourceName=HISTORY.md,SourceCabKey=fil018A1662A7FB16BBB4C943BAD1907679,DestName=HISTORY.md,Attributes=512,FileSize=2651,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=-1558813822,HashPart2=-1984162024,HashPart3=-1086871371,HashPart4=776916592,,)
MSI (s) (C8:80) [12:22:32:456]: File: C:\Users\421788\AppData\Local\Programs\Qlik\Sense\DepGraphService\node_modules\http-errors\HISTORY.md; To be installed; Won't patch; No existing file
MSI (s) (C8:80) [12:22:32:456]: Source for file 'fil018A1662A7FB16BBB4C943BAD1907679' is compressed
MSI (s) (C8:80) [12:22:32:460]: Executing op: SetTargetFolder(Folder=C:\Users\421788\AppData\Local\Programs\Qlik\Sense\DataPrepService\node_modules\validator\lib\)
MSI (s) (C8:80) [12:22:32:460]: Executing op: SetSourceFolder(Folder=1\Programs\Qlik\Sense\cjs5xrxg\6zk82n5o\tub7toaw\lib\|Programs\Qlik\Sense\DataPrepService\node_modules\validator\lib\)
MSI (s) (C8:80) [12:22:32:460]: Executing op: FileCopy(SourceName=toFloat.js,SourceCabKey=fil018A5CE76F0F431E1053C865C3C79BB6,DestName=toFloat.js,Attributes=512,FileSize=403,PerTick=65536,,VerifyMedia=1,,,,,CheckCRC=0,,,InstallMode=58982400,HashOptions=0,HashPart1=1869466916,HashPart2=1288696028,HashPart3=-1156101758,HashPart4=728267464,,)
MSI (s) (C8:80) [12:22:32:460]: File: C:\Users\421788\AppData\Local\Programs\Qlik\Sense\DataPrepService\node_modules\validator\lib\toFloat.js; To be installed; Won't patch; No existing file
MSI (s) (C8:80) [12:22:32:460]: Source for file 'fil018A5CE76F0F431E1053C865C3C79BB6' is compressed
MSI (s) (C8:80) [12:22:32:466]: Executing op: SetTargetFolder(Folder=C:\Users\421788\AppData\Local\Programs\Qlik\Sense\HubService\endpoint-plugins\charts\controllers\)
MSI (s) (C8:80) [12:22:32:466]: Executing op: SetSourceFolder(Folder=1\Programs\Qlik\Sense\jfkumerb\unlzcjvs\charts\u-adln1x\|Programs\Qlik\Sense\HubService\endpoint-plugins\charts\controllers\)

[Channa]

did you create shared folder and gave the path while installing

[jfkinspari]

I don't see any real errors in that log extract.
Make sure you are looking in the log, that was last written to during the installation

[bellaghajamil]

it wasnt asked to create a shared folder neither asked to give the name of a such file, how can i create this shared folder !!!??? thanks 

[bellaghajamil]

it wasnt asked to create a shared folder neither asked to give the name of a such file, how can i create this shared folder  thanks