Qlik Community

New to Qlik Sense

Discussion board where members can get started with Qlik Sense.

Not applicable

on windows 8.1 it not responsive to all mouse command

installd qlik sense on windows 8.1, but it not responsive to all mouse commands, can't drag& drop to change the column order for example, or i can't export data because the popup does not show up on right mouse click. On my other pc unning windows 7 it works fine.

Guido

Tags (2)
1 Solution

Accepted Solutions
Employee
Employee

Re: on windows 8.1 it not responsive to all mouse command

Hi Guido - are you using a touch screen notebook or similiar device?

If so there is a known issue that has been addressed already and will posted in our newest release shortly.

Please mark the appropriate replies as helpful / correct so our team and other members know that your question(s) has been answered to your satisfaction.

Mike

3 Replies
Employee
Employee

Re: on windows 8.1 it not responsive to all mouse command

Hi Guido - are you using a touch screen notebook or similiar device?

If so there is a known issue that has been addressed already and will posted in our newest release shortly.

Please mark the appropriate replies as helpful / correct so our team and other members know that your question(s) has been answered to your satisfaction.

Mike

Not applicable

Re: on windows 8.1 it not responsive to all mouse command

yes thanks  a lot.

Guido

Employee
Employee

Re: on windows 8.1 it not responsive to all mouse command

Here is something that might be helpful to you.

You can open up a web browser and go to http://localhost:4848/hub

While Sense Desktop is running. You will see the same interface

in the browser. You should then be able to perform the right click options and the drag and drop.

MIke