Solved: Re: "Connector is not responding" - contact the sy... - Page 2 - Qlik Community

Anonymous · ‎2018-09-20

Good morning

In recent days I installed the latest version of QS.

On all the old apps, and when I create new ones I always have the error:

An error occurred

"Connector is not responding" - contact the system administrator

please help

Anonymous · ‎2018-09-20

Is better that I close everything, and reinstall QS after some days ??????

agigliotti · ‎2018-09-20

else give a try uninstalling and installing again.

Anonymous · ‎2018-09-20

OK, because I've never had any of these problems, connection, slowness, etc.

Anonymous · ‎2018-09-20

Uninstalled and reinstalled everything, seems to be a bit improved (some old app can now open),

but often there is always the error indicated above in the connector.

The system is also always rather slow and at the beginning for access I often get the error:

"Authentication with the server failed,
verify that the internet connection is working and try again"

(but the internet connection is OK !!!!)

(to be done even three times to be able to enter)

Now I don't have more time, all this problems are very annoying, I never had this problems previously...

Anonymous · ‎2018-09-20

Always the error:

An error occurred

"Connector is not responding" - contact the system administrator

please tell me something......................

Anonymous · ‎2018-09-20

I have done other tests but in these conditions it is IMPOSSIBLE for me to use Qlik Sense, I always get the error

"Connector is not responding....,

problem I had never had until a few days ago

The connection to the data is essential for anything I have to do with this software

Anonymous · ‎2018-09-21

No idea about this 'connector' error?

What is, a software component of Qlik Sense ?

what can i check?

agigliotti · ‎2018-09-21

could you attach some screenshots to see where the error occurs ?

Anonymous · ‎2018-09-21

It 's simple, a box appears with the error (almost) always when access to the data is necessary, even if not always.

Now I managed to create and edit some apps, unlike yesterday, but occasionally always appears the error. The db of use are okay I would say, I have done tests with both Mysql and Oracle, even the pc seems all right, I do not understand what QS means with this 'connector'

Anonymous · ‎2018-09-21

I have done other tests and I find that there is something about this PC that interferes in the QS contact with the data (excel, db, etc.), hence the connector error.

I have installed for testing the September 2018 version on another PC, updating the version of QS existing at the end of 2017, and everything works properly, without slowdowns or errors, with the same apps and the same data of this PC (and this second pc is also slower than this, is 32 bit instead of 64)