unstable sync between server and license cloud in offline mode

[Qlik_FZ]

Hi 

There is issue while disabling internet from the server that users are getting no access pass while opening apps from hub.
so just want to know is there any permanent solution to keep sync between qlik server and URL https://license.qlikcloud.com/ in offline mode ???

[Jack_Guo]

Hi @Qlik_FZ ,

For your reference.

https://community.qlik.com/t5/Official-Support-Articles/Long-term-offline-use-for-Qlik-Sense-and-Qli...

[Qlik_FZ]

Hi Jack,

Thanks for your response. I had already gone through the link you have given.
We are using delayed sync instead of permanent offline.

After generating SLD issue got fix but again after 2 days it is encountered.

[Jack_Guo]

Hi @Qlik_FZ ,

Is the delayed sync date still valid? 

Delayed sync is a temp solution but if the server has long-term offline configuration then you will need to change to  long term offline license.

[Qlik_FZ]

delayed sync date still valid? How would I confirm its validity? 
Is this license expiry date if yes then yes its validity still there.

[Jack_Guo]

You may able to see in your QMC\license management\site license\license details.

But if still can't find the delayed sync date, please live chat with our customer support member for confirming.

[Qlik_FZ]

Okay. One thing to confirm, on expiring delayed sync, can we renew it? what is the process for renewing delayed sync?

[Jack_Guo]

I believe our customer support team will give you the best answer.