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praveenr035
New Contributor II

Button actions not working from AccessPoint

Hi, Can some one suggest recommended settings/things to check to run QV11 report from access point. One of the report users complained about button functionality not working (all buttons in report). Even simple button action for setting a variable value is not working when report is opened via Access Point. We tried multiple things and no luck so far. The same functionality works fine to other users.


Here are some of the changes we did, appreciate any help in this regard, Thanks in advance!

Installed IE plug-in, checked IE compatibility mode,enabled certain internet options (activex objects), chose "Give System Access to Module Script"(Ctl+Shft+M) option (as some buttons have macros).


Note: this user has installed QV Desktop locally for other purpose

6 Replies
bindu_apte
Contributor III

Re: Button actions not working from AccessPoint

Hi Praveen,

Let me know what version of qlikview using means SR?

Some issue in SR5 and SR6 if you are using Chrome or firefox as browser to open accesspoint.

lawrenceiow
Contributor II

Re: Button actions not working from AccessPoint

Did you ever get a solution to this as I've just encountered the same problem.

I have tested with a simple button to Activate SH02 but this does not work, I un-ticked (or "un-checked") the Hide Tabrow setting and the user could select Sheet 2 but not via action button.

If I find a solution I'll add it here, until then, any help would be appreciated.

Sergey_Shuklin
Valued Contributor

Re: Button actions not working from AccessPoint

Hello!

Is problem stays if you do an action not with a button, but with text objects?

lawrenceiow
Contributor II

Re: Button actions not working from AccessPoint

serj_shu‌, , I have added a Text Object which has the same Action as the Button but this still does not work for that user (it works OK for me).

Regards

Partner
Partner

Re: Button actions not working from AccessPoint

Hi Lawrence,

Experiencing exactly the same thing on one of my colleagues' computer.

Did you find an explanation... and a solution ?

Thanks

Samuel

lawrenceiow
Contributor II

Re: Button actions not working from AccessPoint

Samuel,

We've only just discovered (a couple of days ago) that the users who can't use the action buttons are on SR13 and those that can are SR12. I believe the dashboard was developed with SR12, we are awaiting our IT dept to get everyone to the same version and then we'll try again.

I'll update here once we're all confirmed (if that was indeed the answer) to be working ok. Due to users being on annual leave I may not have an answer for a couple of weeks.

Lawrence