Connection lost error message while opening the app

[shirenmathai]

Hello All,

I'm getting below error when try to open the application in Qlik sense hub from outside the server. Im able to open the hub but when i try to open the app, it will be loaded in next tab and this message get fired. Im accessing the hub like https://test.test.com/hub so I have added the address test.test.com, DNS and server ip in virtual host white list. Also tried disabling firewalls. Please advise.

"Connection lost: Make sure that Qlik Sense is running properly.

If your session has timed out due to inactivity, refresh to continue working."

[derrydavis]

Did you ever find out what the cause was for this error? We're seeing it now for some users but not others. I suspect it has to do with permissions but am not 100% certain.

[derrydavis]

Just determined our case had to due with license allocation. Allocating the user a license token resolved the issue.