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Not applicable
‎2016-09-09 08:13 AM

How to create a table like this in Qlikview?

Hi All,

Basically, I want to show how many calls total for that toll free number, and within that total volume, how many are hang ups, self-service and get into queue. Then I want to show how many get-in-queue (# to Queue) calls, get answered by reps, how many are abandoned, and transfer to another place by reps per business unit.

Is there anyway to create a table similar to the one below in Qlikview? If not, what is the better way to show this?

Example.png

Thank you for your inputs everyone! Happy Friday!

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