Skip to main content
Announcements
Have questions about Qlik Connect? Join us live on April 10th, at 11 AM ET: SIGN UP NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
pradeep92
Partner - Creator II
Partner - Creator II

Increase in Active timeout for qlikview applications

Hi,

I would like increase the timeout when user is already making use of the qlikview applications actively in access point.

The following user occurs when user is active on the access point.

Error : Lost Connection to Server 

so how to increase the timeout being active?

 

 

Labels (1)
3 Replies
rwunderlich
Partner Ambassador/MVP
Partner Ambassador/MVP

Session timeout is set on the QMC Setup, Server, Performance tab.  It may also be set on a per Document basis in Document Properties, Server tab.  The smaller of the two values is used. 

You may also see the "Lost connection to Server" when the document is reloaded. 

-Rob
http://masterssummit.com
http://qlikviewcookbook.com
http://www.easyqlik.com

pradeep92
Partner - Creator II
Partner - Creator II
Author

Hi Rwunderlich,

Thanks for the response. I could see the total session timeout is blank in my QMC . So I hope it means there is no limit. But, I am still getting this message (Lost connection to Server).
Brett_Bleess
Former Employee
Former Employee

The following article should get you on the right track here, pretty sure it is most likely the SocketTimeOutInSeconds setting needing to be bumped up, but read through everything in the article and if something else makes more sense, tweak that.

https://support.qlik.com/articles/000038943

Rob's comment was good as well, just not the one you were hitting in this instance.  

Regards,
Brett

To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.