Problem with disappearing users sheets on the server

[atsnal90]

Hi community,

I have problem with disappearing users sheets on the server, the objects themselves on server object pane in place, but users old sheets - disappeared, they can see only new sheets.

Sometimes, when user open file on the server for the first session a day all sheets (old and new) in place, but on the second session old sheets disappeared.

I Tried:

- to delete all bookmark from shared file (I see that adviсe on community), but it did not help.

- to reduce date on .qvw file, it works only fo the first session

QlikView Server 11.2 sr16

Size File.qvw - 13,3 Gb
Size File.shared - 3,4 Gb

Number of shared objects - 7390

[Anonymous]

Hi,

Check out the document properties on the Qlikview server.

Enable Session Recovery checkbox and I think it should help.

Thanks,

SP

[atsnal90]

it's alredy on..

This problem is observed with only one file (the biggest file in the server), with the rest of the files, everything is fine