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QV became unstable, users not able to login and white color displayed while access QV Docs

QV became unstable, users not able to login and white color backgroud displayed while access QV Docs

We have QV 9 SR4

after looking in windows event logs, we saw warning messages starting 6/8:

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Event Type:   Error

Event Source: QlikViewServer

Event Category:       None

Event ID:       131

Date:            6/10/2011

Time:            1:41:28 PM

User:            N/A

Computer:     USFKL15AS11

Description:

The description for Event ID ( 131 ) in Source ( QlikViewServer ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: qvpx: Exception while handling request, , .

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After restarting the QV server everything started to work. We are wondering if this has something to do with incomplete doc loaded in memory from the QV side, that didn’t get all the entitlements.

Let us know if more logs need to be reviewed for this issue?

1 Reply
bnichol
Valued Contributor

Re: QV became unstable, users not able to login and white color displayed while access QV Docs

Did you ever resolve this issue?

We are seeing a similar message in the event viewer, and I would like to understand it better.

Thanks,

B